TECH SUPPORT

Home › Forums › 2024 Annual Event Online › TECH SUPPORT

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • January 15, 2024 at 8:47 am #65137
    AE Online
    Moderator

    Please comment below if you need TECH SUPPORT for APCE AEOnline 2024. We will get back to you as soon as we can!

    January 22, 2024 at 1:31 pm #65539
    Green Green
    Participant

    I need log in and connection info for the pre-event hybrid course on Technology & Educatikn and log in info for the online event, please.
    Thank you.
    Kat. Green

    January 22, 2024 at 1:44 pm #65541
    AE Online
    Moderator

    Hey Kat Green!
    Thanks for asking about this! Since you are commenting on the Forum, I will assume you are logged in for the online event! Could you go to go back to the https://apcenet.org/2024-annual-event/ae-online/ and check the “MY Schedule” page? Under the Tuesday overhead- you will hopefully have a link to the Hybrid Pre-Event course. If this is not the case, please come back and REPLY- we’ll email you the link.
    Thank you!
    Anna Sheetz

    January 23, 2024 at 9:15 am #65582
    Carcelli Carcelli
    Participant

    I have been logged into the pre-event for 15 minutes and the host is still not letting me in. Should I try logging on again?

    January 23, 2024 at 9:20 am #65583
    kegreen210
    Participant

    Me, too.

    January 23, 2024 at 10:05 am #65587
    AE Online
    Moderator

    Hello!
    We are working on this issue and will get back to you as soon as we can.
    Thank you!
    Anna

    January 24, 2024 at 9:21 pm #65789
    Harrington-Taber Harrington-Taber
    Participant

    I had trouble with a bad echo during the first plenary (online). I collapsed the screen and the problem went away.

    Kathye

    January 25, 2024 at 9:47 am #65835
    Rebecca Mattern
    Participant

    Good Morning! Is worship running late? The live stream says it is currently off air and I missed the link for the corporate meeting in this morning’s zoom.

    January 25, 2024 at 10:39 am #65851
    Lamberson Lamberson
    Participant

    Every time I click on the worship link I get redirected and not to the streaming What’s wrong.

    January 25, 2024 at 10:52 am #65854
    AE Online
    Moderator

    Hey all,
    We’re working on it- Thank you for your patience.
    Thank you,
    Anna

    January 25, 2024 at 11:02 am #65855
    AE Online
    Moderator

    Hello all!To those struggling with the original https://apcenet.org/ae-2024-online-stream/

    Please use this Link: https://video.ibm.com/channel/rocky-mountain-annual-conference

    This link will be used for the Worship and Plenary sessions.
    Thank you!
    Anna

    January 25, 2024 at 9:10 pm #65904
    Szostak Szostak
    Participant

    Is there a problem with the evening session? All I get is music and it’s already 8:10…

    January 26, 2024 at 10:36 am #65956
    Sneller Sneller
    Participant

    The plenary link for today currently says off air…

    January 26, 2024 at 10:37 am #65957
    Lamberson Lamberson
    Participant

    The link is not working again. Can’t get on for the Plenary….. says it us off air

    January 26, 2024 at 10:37 am #65958
    Sneller Sneller
    Participant

    Works now 🙂

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.